Our Mission
Return on Performance is the definitive voice of the incentive marketing industry providing the latest best practice strategies and research to engage, align and motivate employees, business partners and customers to yield measurable corporate results.

Customer Experience Can Generate $100s of Millions in Revenues

Customer Experience Can Generate $100s of Millions in Revenues, According to Groundbreaking Research From Temkin Group Research – Large-Scale Consumer Research Study Finds Strong Correlation Between Customer Experience and Loyalty in the U.S. and UK.

Can Your Company Score Big with Gamification?

‘Gamification’ may not yet be in the Merriam-Webster Dictionary, but it is taking the business world by storm. Can it work for you?

Virtual Workplace Study Released

Acknowledging the increasing use of virtual employees, The Forum: Business Results Through People released a new study, Engaging Virtual Employees – Innovative Approaches to Fostering Community, that categorizes current patterns, assesses some of the tools and technologies used, and identifies strategies that contribute to successfully engaging virtual employees.